Welcome to the Hospitality Growth Hub by Open Pantry Consulting & Principle of Hospitality - your one-stop shop for levelling up in the hospitality game. Whether you're running a cafe, managing a bar, or leading a restaurant team, we've curated a selection of webinars and podcasts aimed at giving you the actionable insights you need to excel. From mastering the employee experience to learning the best practices for business growth, you'll find wisdom here that's been hard-earned from years in the industry.

So go ahead, dive into our webinars hosted by our co-founder Shaun de Vries, or tune into the Principle of Hospitality podcast. It's all designed to equip you with the tools, strategies, and inspiration you need to make your hospitality business a standout success. Enjoy!

 

Principle of Hospitality (POH) is a shared learning space where industry-only people can impart wisdom and inspire each other through storytelling, with a strong focus on facilitating collaboration. Industry veterans and long-time friends Shaun de Vries and Sash Fernando saw a gap in Australia’s hospitality industry. With a growing need to keep abreast of the latest trends and innovations, as well as the changing needs of consumers, it was clear our hospitality heroes could benefit from a stronger support network. POH is a unique platform where hospitality professionals can connect through storytelling and a love of good food. 

We currently have a weekly podcast, with new releases dropping every Thursday. Listen either on our POH website, Apple or Spotify.

 

 

At Open Pantry Consulting and Principle of Hospitality, we're all about equipping you with the practical knowledge to grow your hospitality business. Thanks to our friends at Mr Yum We're thrilled to bring you a webinar featuring our very own Shaun de Vries in conversation with James O'Connell, the seasoned pro behind The Hospitality Company NZ. Together, they get into the nitty-gritty of what makes a hospo business tick, sharing valuable tips and tricks they've acquired from years in the trenches.

Don't miss this opportunity for a deep dive into actionable insights that can set your business on the path to success. With a focus on real-world strategies over textbook theories, this webinar is a must-see for anyone serious about levelling up their hospo game…Enjoy!

 
 

Thanks to our friends at Loaded, we're thrilled to showcase our latest webinar, featuring Open Pantry Consulting’s Shaun de Vries. Known not just for hosting the popular Principle of Hospitality podcast, Shaun is deeply invested in helping bar, restaurant, and café owners elevate their businesses. And now, he's sharing his wisdom directly with you, right here on our platform.

This exclusive webinar zeroes in on the essentials:

  • Creating an impeccable new employee onboarding experience that sets the stage for success

  • Implementing ongoing training to continually enhance your guest experience

  • Coaching managers to be leaders who deliver constructive, performance-boosting feedback.

Consider this a masterclass in building a thriving, guest-focused team. So go ahead, hit play and prepare to up your game.